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Consumer behaviour in 2009

Companies are beginning to learn that many consumers do still have money to spend. The issue for brands today is that consumers are living in a constant state of fear – fear of losing money in the near future.

If consumers are afraid of the future, then the future is the enemy! Distance your brand from the future by allowing customers to return a car if they lose their job (Hyundai), or by associating your brand with icons of the past (Luis Vuitton, above).
Click here to read the article in Time magazine.
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