Aug
20

The first Big Question of branding (plus special offer for Boot Camp)

Next week, on Thursday August 27, we’ll be holding another Beg to DIFFER Brand Strategy Boot Camp in Ottawa with partners the Ottawa Centre for Research and Innovation (OCRI)and Brandvelope Consulting. As part of the Camp, we’ll be dealing with the 4 Big Questions of Branding – the four fundamental things humans need to know about any product as they build their mental picture of it. You’ll find a preview of Question #1 below in SlideShare format.

Discount on Boot Camp registration for Beg to DIFFER readers.
For those interested in attending our Ottawa Brand Strategy Boot Camp, scroll down to find out more.

The 1st Big Question of Branding:

More about Boot Camp:

Blog Post: 5 Reasons to Attend the Beg to DIFFER Brand Strategy Boot Camp
Info from OCRI: OCRI Event Page

Discount on Boot Camp registration for Beg to DIFFER readers.
For those interested in attending Boot Camp, we’re offering a special discount for readers of this blog. To claim your discount:
1) Click through the presentation above: (1st Big Question of Branding)
2) Register for Boot Camp.
3) When registering, quote the name of the mystery product used as an example in the presentation below and you’ll receive $25 off the price of either half day or full day Boot Camp.
4) If you want to invite a colleague or recommend this to someone else, please do! They’ll also qualify for the discounted price.

Quick registration links (provided by OCRI):

Register Online | Register by Fax | Add to your Outlook* (Half-Day) | Add to your Outlook* (Full-Day)

Aug
19

13 more meaningless tag lines – with pictures!

Since writing the 25 meaningless tag lines post, and tag lines need to help people we’ve been getting numerous tips for tag lines that are worse, and I’ve been spying bad ones all over my marketing-savvy city of Toronto. So, here’s round two of meaningless taglines. Pat yourselves on the back – most of them came from you!

The signage of Toronto

Toronto: We've been expecting you

Welcome to Toronto: We’ve been expecting you
Either this is a meaningless tag line, or Toronto is claiming to be the city that knows where you are and where you’re going! Creepy! Oh, and the garbage is cleaned up by now… I have to admit I didn’t snap this one, it came from Vice Magazine, but they seem to be on every garbage can and bus shelter.


Flowers on Bay: Express in colors, whisper with fragrance

Flowers on Bay: Express in colors, whisper with fragrance
I’ll do the whispering, you do the flowers. And please, at least spell ‘colours’ correctly.


Brad J. Lamb Realty: Miles above the competition

Brad J. Lamb Realty: Miles above the competition
Okay Brad, you can either be a Lamb or an astronaut, not both. Pop quiz: which tag / brand is worse? The lamb in space or the guy in a kilt?

A few from the world of spinning rubber

Did I mix up the company names? How would you ever know? Sure, you’re stuck with your father’s father’s grandfather’s name as a brand, but at least make an attempt to DIFFER!

Bridgestone: Passion for excellence.

Firestone: A tradition of innovation.

Michelin: A better way forward.

Goodyear: Get there.

Energy companies…

…that think they are hospital foundations. These are courtesy of Nancy Friedman – please check her blog for the full list!

Miles of experience. Miles of opportunity.

We work with care.

More citybrands

Bad, yes, but they are at least specific to their locations. The first is an ever-so-subtle allusion to Ottawa’s technology backbone, and the other, well, the other says Toronto right in the name, silly! Thanks to Justin Young for these.

Ottawa: Technically beautiful.

Toronto: Toronto unlimited.

Sports teams

NHL teams are not very good at marketing themselves. They are lucky to have a product that people want regardless of how it is sold. “A rose by any other name…” See the NHL tagline quiz here: match your team with your team’s tag!

Carolina Hurricanes: Our team. Our tradition.

Toronto Maple Leafs: Spirit is everything.

Aug
17

Brand brief: GM ’230′ fails to engage customers

volt081109

Last week, we asked whether or not GM would be able to “go the distance” after creating a huge buzz surrounding the “What is 230?” campaign for the Chevrolet Volt (still not as good as 330). Since then, GM has done little to ease our minds. The foray into Internet marketing lacked information, timing, and a target audience. We’re still not sure why a teaser campaign was run with at least a year to product launch – you can tease, but don’t be mean (see Ad Age article).

We’re watching you eagerly GM, but not as eagerly as we’re watching your spinoffs.  Saturn is pulling the auto industry into a postmodern era, and being downright human about it.  And of course, we’re very curious what Magna and Opel are up to. Good luck GM, let’s see how long you can juggle all those brands.

Links

Ad Age article re: GM 230
Motor Trend aritcle re: a postmodern Saturn
BrandJam, August 13 re: auto tag lines and Saturn tweets
#BrandJam is live on Twitter
Saturn on Twitter: @lisagilpin & @tomfolger
Brand Strategy Boot Camp, Ottawa, Ontario, August 27

Aug
13

25 meaningless tag lines

We’ve compiled a list of the 25 worst acronyms, and yesterday we showed you that tag lines need to help people. We’ve also covered more municipal tag lines and other local examples. But now, here’s a list of 25 useless tag lines from brands that should know better.

Stratford

The city of Stratford Ontario felt compelled to put a random bunch of words on the top of their Web site. We're not sure why...

25 useless taglines

Note: most of these are old – taken from a previous stage in the life of these companies – but all are real as far as we can tell. Please feel free to provide a more current list from brands you may know, and we’ll do another round later.

1. Ames Rubber: Excellence through total quality.
This tag is the ideal example of the “space filler” tag line. Just read it slowly and think about these words. It sounds like it’s supposed to mean something, but when you get right down to it, it’s an empty claim that any company could make about any product.

2. Denny’s: A good place to sit and eat.
Maybe you could use this in a market where people didn’t know that Denny’s was a restaurant? Like Mars?

3. Exxon: We’re Exxon.
Arguing with the simple blunt truth of this would be like denying the reality of a rocky shoreline in Alaska. Although to be fair, the rocks at least had a point.

4. Mobil: We want you to live.
Oh thank heaven. I’m so tired of gas stations that wish death upon me.

5. Holiday Inn: Pleasing people the world over.
“Pleasing people” and “the world over” are pleasant but empty phrases. “Making the world smile” wouldn’t be a great tag, but at least it would provide an image in the mind.

6. Jimmy Dean: Eat Jimmy Dean
Wrong on so many levels – particularly for those of us who think (wrongly) that this brand was named after a dead film star. But we can’t say it’s not memorable.

7. Playtex: Is that a Playtex under there?
This one conjures up a clear sensory image: the image of someone getting smacked hard. And deserving it.

8. Singer: We make it better.
Better than what? What is “it”? And why are you better?

9. ChevronTexaco: Turning partnership into energy.
That’s not true. Energy comes from oil. Dirty, dirty oil. Seriously, it’s great that you merged your companies, but try focusing on your customers.

10. Chrysler: Inspiration comes standard.
Not with my Neon it didn’t… please see Chapter 11 for more on this.

11. E.F. Hutton: When EFHutton talks, people listen.
Never liked this one – and not just because a) the company imploded in a blaze of scandal and b) corny commercials like the one below from the 80s.

Here’s a better ad with Bill Cosby and a much stronger tag line: EF Hutton – “Because it’s my money”.

12. Hallmark: When you care enough to send the very best.
Empty words + guilt trip = Hallmark. Not to mention if you actually cared, you’d make your own. But that’s beside the point.

13. National Cattlemen’s Beef: Beef. It’s what’s for dinner.
How presumptuous of you! You simply stated a fact that you assume to be true, and it’s not even appetizing.

14. Petco: Where the pets go.
Yes. I got that much from your name. Now, tell me more…

15. Quaker Oatmeal: Something to smile about.
I smile about a lot of things. Oatmeal is not one of them.

16. Toshiba: Choose freedom.
I would love to meet the consumer research team that told Toshiba that what their customers are looking for when buying a personal computer is “freedom”.

17. Verizon Wireless: We never stop working for you.
“Your call is very important to us, please stay on the line. We never stop working for you. Your call is very important to us, please…”

18. Zenith: The quality goes in before the name goes on.
See, our competitors put the name on first, then they put the quality in. It just doesn’t work that way.

19. Citibank: Where money lives.
Like a bed and breakfast? Or more of an apartment style?

20. Carlton Cigarettes: If you smoke, please smoke Carlton.
I can’t stop thinking that this must be a Canadian cigarette company – we’d never force you to smoke because its bad for you. But if you do, you might as well smoke ours!

Honorable mentions — the airline industry:

Airlines have been around for a long long time. You can no longer differentiate from your competition by saying, “We fly!”

21. British Airways: The way to fly.

22. Western Airlines: The only way to fly.

23. United Airlines: Time to fly.

24. Delta Airlines: We get you there.

25. Korean Air: Excellence in flight.

For more on useless taglines and how to do better, see yesterday’s post: Tag lines: if they don’t help people, there’s no point.