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Dragons, edible play dough, and three-letter abbreviations – oh my!

Company makes dough on the Den while another eats it. Beg to Differ is going to focus on a beauty and the beast story of two hometown brands that showed up on Dragon’s Den last night, with very different results. One plucky little company made a pile of money from investors, while the other – [...]

New Coke 25 years later: was it all just a brilliant conspiracy?

Yesterday, in five more brand strategy lessons from the Princess Bride I used New Coke as an example of how customer research can occasionally lead branders astray. But thinking about it, two things struck me: First, that April 23, 2010 will be 25  years since the launch of New Coke.  Second, I turn forty tomorrow, so that spring [...]