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Nutella: accidental brand or cult sensation?

A Twitter conversation last night instigated by Olivier Blanchard and carried on ad nauseum elsewhere, reminded me of a long-time guilty pleasure: Nutella. Just typing the word makes me salivate – and I have to restrain myself from running upstairs to slather some of that rich hazelnutty goodness on melba toast. And apparently I’m not [...]

Brand Brief: Score one for the reasonable consumer!

First, though, let us take a moment to grieve for the famed Crunchberry, recently determined to be not real fruit.  Gasp! A California woman recently filed a complaint with the U.S. District Court that she had been purchasing ”Cap’n Crunch with Crunchberries” for the past four years in the belief that she was eating real, live [...]

Brand Brief: Trident loses intensity

Trident “Less Intense” – both a sign of changing times and a spectacular positioning error.

Consumer behaviour in 2009

Companies are beginning to learn that many consumers do still have money to spend. The issue for brands today is that consumers are living in a constant state of fear – fear of losing money in the near future. If consumers are afraid of the future, then the future is the enemy! Distance your brand [...]