Nov
15

Client snapshot: the rapid evolution of Versature business phone services

Sometimes, I’m just too good at my job…

A couple months ago, I got a call from one of Ottawa’s smartest tech  leaders, Paul Emond, CEO of Versature. And like a fool, I ended up pitching him on the idea of a quickie “elevator pitch tuning session” for his executive team. I’m not a fool because my company couldn’t help him. I’m a fool, because the session went so well, and I got so excited about Versature’s brand, that I broke every rule of consulting and solved all his problems at once…

Versature’s new identity – with a little help from the DenVan and Brandvelope Consulting.

Okay, I’m joking… mostly

It was actually an amazing little project, and I was really happy we nailed it – and gained a happy customer – so quickly.

NOV 16: UPDATE. And this isn’t just any customer. Congratulations Versature on being named Small Business of the Year by the Ottawa Chamber of Commerce last night!

Paul goes into much greater depth about what we did together in this glowing post on the Versature blog, so if you’re interested, do give that a read. But here’s the high view.

First a brief description of the process:

A month or so ago some of the staff and I had a mini-retreat to discuss Versature’s elevator pitch, or more generally, Versature’s story. We were led in our workshop by Dennis Van Staalduinen, whom I would highly recommend for work of this type.

We ended up getting a lot out of the experience, but for me the most exciting piece was that we were finally able to tie a lot of marketing pieces together that had been a little bit disjointed. Dennis did that with 4 little powerful words that will become part of our marketing materials going forward. “Business Phone Service. Evolved”.

Versature Telco Dinosaur ads - evolved by DenVan and Brandvelope

See what a difference a bit of evolution can make?

Later Paul talks about why he likes those little words so much, and why, for him, they form such a clean and efficient brand positioning line for Versature:

The words “Business Phone Service” succinctly tell the casual prospect what exactly Versature does… The last word, “Evolved” speaks volumes.

First of all, it’s a tie in to the dolphin and the main reason why we chose this particular animal – because the dolphin is the most highly evolved communicator in the animal kingdom next to humans. It’s also “evolved” because this definitely isn’t your parents phone system solution…. Versature offers a radically improved experience over what people have been used to. Finally, we like the fact that these words tie in nicely with our dinosaur campaign, which pokes fun at the traditional telco’s for being stuck in the dark ages.

Paul raves about the identity and marketing work that Hintonburg-based Ottawa design shop Northern Army put together for them – and he’s right. There’s some brilliant stuff there from Ryan Anderson and company. I love the Northern Army ads comparing telcos to dinosaurs - which I also humbly took a stab at re-positioning (example at right).

So there you have it, my business triumph and failure in one package

Again, mostly joking about the failure part. Much better to have a clear win on a project than drag it out for months and months. Even if that would also stretch out the billable time for my business. Ah well, I’ve always said I’m much better at my clients’ businesses than my own.

If you’re interested in replacing your old dinosaur phone system, check out the smart mammals at Versature (new logo coming soon to the home page).

 If you’re looking for an easier way to tell your story? Call me maybe.

But we can’t promise to take eons to help you out.