So yesterday, I accidentally exposed my naughty bits on Facebook. It was okay though, because it was a Private Group. You know. Members only. But to my shock and dismay, a new Facebook notice appeared out of nowhere that told me 55 people had seen my naughty bits. But only four had Liked them. You might think I’d want to know that. I Beg to Differ.
Exposing the naughty bits
Like me, Facebook has been exposing its naughty bits lately. And yes Facebook, they were Seen By many. And not all of us Liked them.
You see, Facebook has this odd way of suddenly adding “features” to its site and mobile apps with little or no warning or explanation. They just appear. And some just make you scratch your head. Now, let it be said: I’m not the type to just complain about change, because some Facebook updates are brilliant, and actually useful things – like Tagging, which appeared in late 2009 to much joy and thumb-upping. Or user friendly names for users and pages. Or Pages themselves. Or Groups. All good.
And some are structural revisions like Timeline - which was disorienting and caused some ripples when it appeared. But largely this kind of change make sense as a step in the evolution of the platform, so the furor died down. And I for one, became a fan. Because Timeline was helpful.
But then there are the others, the “features” that appear suddenly and randomly, but don’t seem to serve any real purpose, and actually hurt Facebook’s usability and simplicity. Or even worse, increase the sense that Facebook is being sneaky or Big Brotherish. So without further ado:
Ten Facebook features we didn’t need
1) ”Seen by” in groups
This is the one I mentioned above. Where Facebook tells you how many people have supposedly “seen” your post in a group. And then, if you hover over the “Seen By” message, it tells you who saw it, and what time / date. I say supposedly, because it’s unclear either a) how Facebook defines “seeing” – i.e. is scrolling past something “seeing” it? or b) why that is even important or relevant information – i.e. to anyone but the most anally retentive admin?
Weird. Creepy. And makes users feel like they are losing a little bit more control over how they interact within a group. Just a bad, anti-social idea.
2) Find Friends Nearby
If you hadn’t heard of this one, it was a mobile feature Facebook tried to introduce quietly that was designed to instantly find friends in the vicinity based on mobile GPS location data. But then, when it rapidly caused a privacy stink, Facebook killed it the same day because it was too obviously creepy-stalkerish, even for Facebook.
3) Your picture in other people’s ads (a.ka. “Sponsored Stories”)
Thanks to Maddie Grant from Social Fish for this one.
This one has been making the news lately because of a just-settled, then un-settled, lawsuit. Here’s what Facebook officially says about this “feature”. Basically, because you “Liked” something – say OB Tampons – your photo can appear in an OB Tampon ad in my stream. Again. Creepy. And in this case, feels unethical too because Facebook is using people’s faces without permission to endorse products and make money.
4) Facebook e-mail switch
Do you remember back when Facebook wanted to revolutionise the way we message one another by giving us all @facebook.com email addresses? Yeah it was pretty “meh” and no one really cared. Well now in an attempt to make our Facebook inboxes more relevant Zuck and the gang have got rid of your regular email addresses and replaced them with a Facebook one.
Again, silly, creepy, and bad strategy.
5) Editing comments
The problem here is not that you can edit your typos and screw-ups. You could do that (kind of) for a while – but it was time limited, so you could make small changes if you were quick, but after a while, they became permanent. Which worked. My problems are 1) the bizarre “edit” history thread that tracks your edits forever, and 2) that they didn’t aply this behaviour consistently – as Techdrink points out.
But here’s what you can’t do. You can’t edit your comments on the Comments Box plug in used by many websites like TechCrunch (and even TechDrink at one stage). You can’t edit your comments on mobile where it would arguably have been infinitely more useful (isn’t that right, auto correct!). And you still can’t edit original posts!
Also, there is the potential for abuse. Say I post a comment that says “I like kittens!” and 520 people “Like” it. I could then go back and write “Kill all the kittens”, and it would look like all 520 people were secret kitten murderers as well.
6) Sidebar “Tickers” – all those bloody right hand sidebars.
Back when I first saw them last August, I thought the new sidebars were kind of cool and an interesting addition to Facebook. That is, until they actually appeared on my Facebook screen, constantly moving as they scroll by, and created an exponential increase in the clutter and “Wall of Noise” effect you get from Facebook.
Gah!!! Again, it made me feel less in control of Facebook. Not good for Facebook!
7) Facebook messages popping up like chat requests
(Thanks to Dave Harrison for this one.)
Yeah. That. We didn’t ask for that one either. It sucks because we could ALWAYS tell when we had a message through that little red icon at the top. But you could ignore it until you actually had time to look. Now it’s in your face and you feel rude if you don’t answer immediately.
8) An iPhone mobile app (and other mobile apps) that really suck
(Thanks to Jon Aston for this one)
Okay, this wasn’t a feature they chose (I hope), but it’s one of my biggest sources of Facebook frustration. I’d love it if they pulled every engineer from the useless projects above and assigned them to fixing their wonky, slow mobile apps. And maybe letting us tag people and do other basic stuff? Huh? Please?!?!
9) People who complain about every new feature on Facebook.
(Thanks to Shelly Kramer for this one)
I agree, in that this annoys me too. But I’d also argue this is actually a “feature” of how Facebook rolls stuff out. By changing so frequently, radically, and in many cases with a tin ear for how the changes may be received, they are constantly shaking the platform. Which makes people feel unsteady.
1o) <Add your own Facebook feature here.>
What do you think? Are we being fair to Facebook? Do they deserve the constant criticism? Please share your pet peeves, your faves, your tirades or praises in the comments.